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Privacy Policy

We really value your privacy and because of this we’d like to explain our website’s Privacy Policy to you. It’s important that you read and understand our policy because by using the Ariane Poole website or by registering as a user of our services, you are agreeing to our use of your personal information as outlined in this policy.

When you register on the Ariane Poole website you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers then use this information to fulfill our agreement with you. Please note that, to provide some of our services, we may require further details from you.

1. What information do we collect and how do we obtain it?

1.1 We receive information in a number of ways: directly from you when you register to purchase goods through the Ariane Poole website, via the administration of prize draws or competitions you may entered or via sign up to our newsletter.

1.2 If you register for any of the above with us, you will be asked to provide certain information that includes your name, address, telephone number and email address so that we can process and fulfill your order, notify you of your order status and inform you of special offers, prizes and promotions.

2. How do we use your information?

2.1 We use the information that we collect about you to:

a) Process your orders

b) Manage your account

c) Administer this website.

d) Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.

2.2 We will not sell or give your personal information to any third party company or organisation unless required to by law or asked by a police department in a valid jurisdiction.

2.3 We may use internal and external validation and fraud checking systems to verify your identity.

3. Contact:

3.1 If you have any questions relating to this policy or the use by Ariane Poole Cosmetics Ltd. of personal data please write to the Data Controller via [email protected] please put Data Enquiry in your subject line.

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4. Keeping in touch with you

4.1 We want to keep you up to date with information about great makeup hints and tips, NEW Product Launches, exclusive offers, discounts, and events along with news of the latest things Ariane is working on.

4.1 If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by writing to the Data Controller via [email protected] quoting Data Enquiry.

4.3 You may continue to receive mailings that are already on route to you for a short period of time while your request is being dealt with.

5. Your rights under GDPR

5.1 You have a right to access the personal data that we hold on you. If you would like to see a copy and a written request to the Data Controller at our address below (Head office), quoting Data Enquiry. If you think the information we hold on you is incorrect please contact the Data Controller via [email protected] quoting Data Enquiry.

6. Contact Us

6.1 If you have any questions relating to this policy or the use of personal data please write to the Data Controller via [email protected] quoting Data Enquiry.

6.2 We may also use your information, including shopping habits, to open and run your credit account including payment recovery, fraud prevention and debt tracing and for our marketing.

6.3 We may contact you for marketing purposes by email with relevant offers.

7. Changes to this Privacy Policy

7.1 We keep our privacy policy under regular review and we will place any updates in this webpage. This privacy policy was last updated on 24th May 2015.

8. Head Office Contact Details

8.1 Ariane Poole Cosmetics Ltd. company registrations number 09254120 Registered Office: 1st Floor Shropshire House, 179 Tottenham Court Road, London, W1T 7NZ. Phone: +44 (0)845 6803459.

9. E-marketing

9.1 We use Elastic Email as our marketing automation service. By subscribing, you agree that the information you provide will be held by Elastic Email for processing in accordance with their Terms of Use and Privacy Policy

Who we are

Our website address is: https://u1k.351.myftpupload.com.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.