Questions


If you provide an Email you will receive a message, once your Question is Answered.

I recently purchased Ultimate Face Tint in Medium Deep from QVC but it doesn’t look anything like the colour you showed on air. More Medium. It says Medium Deerp on tube. Could this be misnamed? Is it possible to have a sample of Medium Deep, please? from Penny Calderini 2. June 2017

Hi Penny

Of course we would be happy to send you a sample of the Med/Deep.

Please send us your address via support@arianepoole.com.

Best wishes

Ariane


I have light skin with yellow undertones. Which Ultimate Face Tint would you suggest and which shade of Illuminating Pen should I use from Bonnie Mitchell 23. May 2017

Hi Bonnie,

If you could send me your address I will send you some samples of the Ultimate Face Tint.
You could be either the Fair Light or Medium depending on your skin’s Ph.

I’ll send you one of each to try.

Best wishes

Ariane


What is best for large pores on my nose and chin please without being to heavy on the face from Phyllis benzie 23. May 2017

Hi Phyllis

We have a lovely Pore Perfecting Face Primer that you can use before you put on your foundation and you can also pat it on after your foundation as well (if needed).
The key is to pat it on not wipe it.

I hope this helps,

Best wishes

Ariane


I have a concealer palette that I continually buy from you at qvc…. I haven’t needed one in quite a while but I’ve gone to repurchase and the palette no longer has a brush! Please tell me you still sell the palettes with a little brush inside? Thanks from Cath 23. April 2017

Hi Cath

Thanks for your message via Ask Ariane. We no longer sell the Concealer Palette with the applicator because it was not very popular however I spoke to Ariane and we can provide this for you. Please just go ahead and order it via our website and we’ll make sure your receive a Concealer with a brush.
 


Hi, Ariane, Which product offers the most coverage – the Mineral Tint Foundation or the Ultimate Face Tint? from Karen Haber 22. April 2017

Hi Karen

Our Mineral Tint Foundation is a heavier coverage than out Ultimate Face Tint and it also has a larger range of shades.

Ariane x


Ariane, I want to buy your Brow Balm but not sure which shade. I am a mature lady with blonde hair which used to be dark brunette in my younger days. My eyebrows are still reasonably dark but more sparse than they used to be. Thanks, Carol. from Carol Sanford 10. April 2017

Hi Carol,

Thank you for your question. The best shade of Brow Balm for you would be the Brunette. It’s the perfect shade not too dark but not too pale.
I hope this helps,
Best wishes,
Ariane x


Is there a cosmetic or cream that helps to minimise/conceal lines around the mouth? from Pauline 5. April 2017

Hi Pauline

Thank you for your question.
Our Mineral Illuminating Pen has a faux Botox Complex which helps minimise the appearance of lines around the mouth and eyes.
To give an even more smooth appearance you can apply our Firming Concentrate For Eyes around the mouth area before applying the Mineral Illuminating Pen.
I hope this helps,
Best wishes,
Ariane x


Hi Ariana-I’ve used s specific cleansing system I’m no longer satisfied with. Can you offer a recommendation or two? Thank you! from Julie High 20. March 2017

Hi Julie, Thank you for your question. I have been using Lulu Time Bomb skin care range and wow has it made a difference. Lulu’s range is available from QVC UK and from her website. The other one I really like is Liz Earle.

Hope this helps, Best wishes

Ariane x

 


Hi Ariane, oh I just LOVE your products!! I am 63, and had been on the product merry-go-round for about a year before I came across your videos! Well, being a boots and all person, I ordered UFT, concealer, retexturising primer, illuminating pen (just for starters) Just loving the products, I can’t believe that I have finally found things that work perfectly for me. Thank you so much. Can you help me with eye makeup please? 63, silver platinum hair, blue/gray eyes with gold “starburst” around pupil, and very deep set eyes (always had these) with beginning slight droop at corners. Lots of lid space visible when eyes open. I only know how I use to do eyes, which was light colour on lid, darker above crease to recess brow bone. I am nervous about trying the lid shines ( crepey lids) from Sandra 20. March 2017

Hi Sandra,

Thank you for your lovely message.
I can definitely help you with your eye makeup. Firstly don’t be concerned with using my Eye Shines. They are called Eye Shines because they make your eyes shine not because they are sparkly. I understand your nervousness in regards to shiny products of your eyes. There is a big difference between shimmer and frost. Shimmer (which are the Eye Shines) helps make the eyes appear more youthful not crepey while frost will make anyones eyelids look crepey. Unfortunately when magazines say shiny they usually mean frost but they don’t understand there is a difference. The reason I created the Eye Shines is because too much matte on the eye lids (as we get older) makes the eyelids look dry and older.
The colour of Eye Shine that I think would look great on you is the Cosmic. I think it will work for your skin tone, hair colour and eye colour. Apply it to your eyelids then blend it slightly higher than your socket (crease) but not under the arch of your brows. Leave your brow bone bare. If you put any highlighter there it will cause your eyes to look even more deep set. Now there are 2 shades of Gel Pencil I would recommend: Voyage or Baroque. Run one of these shades along the base of your top lashes but STOP before you get to the end of your eye. About an 1/8 of an inch. By doing this you will help your eye look less droopy. I would then smudge the line to give it a soft look but you can leave it as it is if you want. I would also run the same pencil along the base of the lower lashes (under the lashes).  You can apply it either just to the centre of the eye (iris point to iris point when you look in the mirror) or all the way along depending on your preference. Finish with either black or navy mascara.
Did you know you can put your Mineral Illuminating Pen in Soft Pink on your eyelids? This really helps open up the eyes. You can even use it under the Eye Shines.
I hope this helps Sandra. Let me know how you get on, send me a picture 🙂
Best wishes,
Ariane x


Do you ship to Canada or where may I buy your products from Rosemary 18. March 2017

Dear Rosemary

Thank you for your question.

Yes we ship all over the world with free shipping on all orders over £50 and a low fixed price of £3.95 for orders under £50.

You can purchase from http://arianepoole.com – if you create an account we’ll add you to our newsletter and let you know when we have special offer day (discounts) or free shipping days (generally no more than once a month).

Look forward to hearing from you soon.

Ariane x

 

 


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